<h1>Shipping Policy</h1><p><em>Last updated: July 29, 2026</em></p><h2>Worldwide delivery</h2><p>We ship to destinations available at checkout. Shipping options, fees and estimated windows are shown before payment.</p><h2>Processing</h2><p>Orders are normally prepared within 1–3 business days. Tracking is sent when the carrier accepts the parcel.</p><h2>Estimated delivery</h2><p>Typical delivery is 6–12 business days after dispatch, depending on destination, customs and carrier performance.</p><h2>Customs and duties</h2><p>International customers may be responsible for import duties, taxes or brokerage fees charged by local authorities.</p><h2>Address accuracy</h2><p>Please check your address carefully. Email <a href="mailto:contact@soulagis.com">contact@soulagis.com</a> before dispatch if a correction is needed.</p><h2>Lost or damaged parcels</h2><p>Email us with your order number if tracking has not moved for 10 business days or the parcel arrives damaged.</p>